Payment Policy & Paying Your Bill

Payment is required at the time of service.

This applies to co-pays, co-insurance and/or deductibles. We will bill your insurance for their portion of the fee. Please discuss this with your therapist if you have any questions or review our financial policies.

We accept payment by credit card, cash, or check.

If your account has a balance, please pay your bill through our secure portal or by contacting our Billing Office.

Billing Office

If you have a question about an insurance payment or a billing statement you can contact our business office. If your account has a balance you can make payments by phone (credit card) with our billing office or you can mail payments to the business office, as per below.

Centers for Family Change Billing Office
2625 Butterfield Road, Suite 101N
Oakbrook, IL 60523
Phone: (630) 586-9991 | Fax: (630) 586-9990

Our billing office only handles billing issues and cannot help you with other concerns about your insurance, e.g., what services are covered. If you have questions about what services are covered please call us at (630) 586-0900, ext. 1 and an intake therapist will answer your questions.